AI-Powered Call Coaching
AI scores every sales call, extracts CRM data, and delivers coaching your team actually uses.
7-day free trial · No credit card required
Discovery Call — Acme Corp
Sarah Chen · 24 min · Zoom Phone
Strengths
Improve
Q1 Team Average
142 calls scored this month
142
Calls Scored
37
CRM Updates
8
Alerts Fired
AI scores every sales call, extracts CRM data, and delivers coaching your team actually uses. No more guessing who needs help or what went wrong — every conversation becomes a coaching opportunity.
You want to coach your team but can’t spend hours analyzing every call. AI does it in seconds.
You want to give direct, meaningful feedback but need evidence to back it up. Every score comes with proof.
Constructive feedback after every call. Your team improves without waiting for a 1:1.
Now you can ↓
Everything Your Team Needs
Every call automatically scored against your custom rubrics. Two-pass AI detects the call outcome first, then evaluates only the relevant criteria — so a voicemail isn't judged on closing technique.
Discovery Call — Acme Corp
Sarah Chen · 24 min · Meeting Booked
Criteria Breakdown
AI Call Scoring
AI evaluates every call against your custom rubrics with a two-pass architecture: it detects the call outcome first, then scores only the relevant criteria. A voicemail isn't judged on closing technique.
Smart Alerts
Describe what matters in plain English — 'when a prospect mentions a competitor' or 'when budget concerns come up.' AI understands meaning, not just keywords.
Active Alerts
🔴 Competitor Mention Detected
"...currently evaluating Gong for our team..."
🟡 Budget Objection Raised
"...that's a bit more than we budgeted for Q2..."
🟢 Decision Maker Identified
"...let me loop in our VP of Engineering..."
AI Extracted from Call
James Morrison
VP Engineering · Acme Corp
Deal Signals
Auto-Created Tasks
Auto CRM Extraction
AI extracts contacts, companies, deal signals, and follow-up tasks from every conversation — then creates or updates CRM records automatically. High-confidence data flows in immediately; borderline extractions get flagged for your review.
Coaching & Leaderboard
Add timestamped coaching notes directly on calls. Track whether reps act on feedback. Meanwhile, an opt-in leaderboard with achievement badges drives healthy competition across the team.
Team Leaderboard — This Month
Friendly Competition
Leaderboards, achievement badges, and streak tracking that make your team want to get better — not because they have to, but because it's fun.
Your leaders win. Your reps win. Your customers win.
12 Call Streak
Consecutive calls scoring 70+
✓ Opt-in only — reps choose to participate
10
Call outcomes auto-detected
6
Topic categories extracted per call
85%+
Confidence threshold for auto CRM creation
<60s
Average time to score a call
Simple Pricing
7-day free trial with full Enterprise access. No credit card required.
For small teams getting started
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Start Free TrialFor teams that want it all
Start Free TrialConnects to your call platform in minutes. No code required.
+ Google Meet, Webex, and custom webhooks
Our AI uses a two-pass scoring architecture. First, it detects the call outcome (meeting booked, voicemail, callback, etc.). Then it evaluates only the criteria relevant to that outcome against your custom rubric. Each criterion gets a score with specific transcript evidence showing exactly why. The result is a weighted 0–100 score with strengths, improvements, and key moments — delivered in under 60 seconds.
We integrate natively with Zoom Meetings, Zoom Phone, Fathom, and Microsoft Teams. Recordings and transcripts are processed automatically via webhooks — no manual uploads. Enterprise plans also include Zapier integration (12 event triggers) and API access for custom workflows. Google Meet and Webex support is available via transcript import.
Yes. You create rubrics with as many criteria as you need, each with its own weight, max score, scoring guidance, and key indicators. You can also make criteria conditional — only applied when the call has a specific outcome. Scoring rules let you auto-assign different rubrics based on the phone number dialed or the rep’s email, so cold calls and support calls are evaluated differently.
After every scored call, AI extracts contacts (name, email, phone, title, role), companies, deal signals (budget, timeline, pain points, competitors), and follow-up tasks from the transcript. High-confidence extractions (85%+) are created in your CRM automatically. Borderline extractions are saved for your review with visual confidence bars and inline editing. Smart deduplication prevents duplicate records.
Yes. Every tenant’s data is fully isolated — no cross-organization access is possible. We use JWT authentication, HMAC-SHA256 webhook verification, and SHA-256 hashed API key storage. Payments are processed through Stripe (PCI compliant). Role-based access control ensures team members only see what they’re authorized to see.
Your 7-day trial includes full Enterprise-level access to every feature. When it ends, you choose a plan (Starter at $29/seat/mo, Professional at $59, or Enterprise at $99). No credit card is required to start, and you won’t be charged anything during the trial. Your data is preserved when you upgrade.